WhatsApp Solutions

Chatbots

Handle common questions 24/7.

Chatbots — digital solutions by ANAGOV Digital Solutions, Kochi & Trivandrum
Trusted across India
Overview

Most enquiries your business receives are repetitive: pricing, timings, location, availability. A WhatsApp chatbot answers them instantly, any time of day — and hands over to a human the moment a conversation needs one.

We build smart, menu-driven and keyword-aware bots that speak your brand's language in English, Malayalam and Hindi, and qualify every lead before it reaches your team.

Every solution is tailored to your business. Book a free demo to see how it would work for you.

What's included

Everything you need to win on WhatsApp

Instant Replies 24/7

Never lose an enquiry that arrives after working hours.

Smart Menus & Buttons

Guided flows with quick-reply buttons and list menus.

Lead Qualification

Asks the right questions and scores every lead.

Human Handover

Seamlessly routes complex chats to your team.

Real-world use

How businesses use this every day

Answer FAQs about pricing, services and availability instantly

Collect name, requirement and budget before the first human reply

Route sales vs support conversations to the right team

Multilingual support for English, Malayalam and Hindi customers

How it works

From first call to going live

01

Conversation Audit

We study the questions your customers actually ask.

02

Flow Design

Bot journeys are mapped and approved by you.

03

Build & Train

Bot is built, tested and fine-tuned with your content.

04

Launch & Improve

Go live and optimise from real conversations.

FAQ

Common questions, answered

That's your choice. Many businesses introduce the bot transparently ('I'm the ANAGOV assistant') while promising a human reply when needed — customers love the instant answers.

Yes. We build flows that work in English, Malayalam and Hindi, including mixed-language messages.

The conversation is immediately flagged and transferred to a human on your team with full context.

Ready to Turn Conversations Into Customers?

Let's show you what WhatsApp automation can do for your business.